NCTech4Good

where tech meets social change

  • TechSoup Connect Group
  • Facebook
where tech meets social change
  • Home
  • About NCTech4Good
    • Who We Are
    • Our Team
    • Our History
  • Conference
    • About
    • DYO Sessions
    • Session Proposal FAQ
    • Past Attendees
      • 2018 Attendees
      • 2017 Attendees
      • 2016 Attendees
      • 2015 Attendees
    • Things You Should Know
    • Conference Archive
      • 2018 Conference
      • 2017 Conference
      • 2016 Conference
      • 2015 Conference
      • 2014 Conference
      • 2013 Conference
      • 2012 Conference
      • 2011 Conference
      • 2010 Conference
  • Sponsorship
    • Our Sponsors
    • Sponsorship Levels
    • Become a Sponsor

From National to Local: How Nonprofit Organizations Can Use Usability Tests to Amplify Their Local Presence

posted on March 7, 2017

As people continue to access more information on the Web, providing effective websites has become increasingly important to the work of Non-Profit Organizations (NPOs). While the needs of individual NPOs differ, working within industry standards certainly helps build a bridge between NPOs and users regardless of familiarity with the organization’s website. NPOs strive to communicate clear and consistent information to the “average user.” However, feedback is critical to improving the way a site functions. In order to assess the functionality of each website, I designed a series of A/B usability tests that ask users to find general information on the local chapter of 3 organizations (Girl Scouts, ACLU, & Youthbuild). I expect this study to reveal “pain-points” that users will typically face when trying to find general information for the first time. I argue that learning more about how users seek information will enable NPO’s to strategically manage and refine their online content.

Julie Riegel
Ignite Talk

Speaker Bio
Julie Riegel is an aspiring User Experience (UX) researcher. Currently, she is the Carolina Academic Library Associate (CALA) at the Sloane Art Library, and a graduate student in the Art History and Library Science MA/MSLS Dual Degree program at UNC Chapel Hill. Her research interests are User Experience (UX), information seeking, and American art.

Filed Under: sessions 2017 Tagged With: information seeking, non-profit organizations, user centered design, User Experience (UX), web content

NCTech4Good, an affiliate of NTEN and TechSoup’s NetSquared, is the local resource for nonprofit technology information. Join the sharing and networking at monthly meetings on the third Wednesday of the month, 6:30-8:30 p.m. usually at UNC-TV, and our annual conference, https://www.nct4g.org/. Follow us on Facebook and Twitter @nctech4good, and with the hashtag #nct4g.
 
 

Follow the Conference!

#nct4g on Twitter

Past Sponsors

Happy Hour Sponsors

Bronze Sponsors

Website Sponsor

 

Media Sponsor

In-Kind Sponsors

NCTech4GoodFollow

NCTech4Good
Retweet on TwitterNCTech4Good Retweeted
TechSoupConnectTechSoupConnect@TechSoupConnect·
11 Nov

🇺🇸 🗓️ November 18th

Join @nctech4good in welcoming @pierrekhawand as he shares innovative tips and tools to help #nonprofits work more effectively in today's age of uncertainty.

RSVP: http://spr.ly/6019JjR7N

👋 @Ifithasbuttons @jeanneallennc @judy_hallman @techsoup

Retweet on TwitterNCTech4Good Retweeted
IfItHasButtonsRebecca Beck@IfItHasButtons·
9 Nov

We are looking forward to this event! Will you join us? #NCT4G #TechforGood https://twitter.com/TechSoupConnect/status/1458072514454827009

NCTech4GoodNCTech4Good@NCTech4Good·
9 Sep

Coming soon: #NPtech Event on Sept 16: #Nonprofit Tech in a Post-COVID World Featuring
@IfItHasButtons of @nctech4good
https://hubs.li/H0T5gCF0
@TechSoupConnect @techsoup @jeanneallennc

NCTech4GoodNCTech4Good@NCTech4Good·
8 Aug

Join us in November! #nct4g #nptech #ntenorg #tech4good @TechSoupConnect

Retweet on TwitterNCTech4Good Retweeted
TechSoupConnectTechSoupConnect@TechSoupConnect·
3 Aug

Big love to @ncnonprofits for featuring @NCtech4good on their events page for #NC #nonprofits. https://hubs.ly/H0TCVqC0

👋🏽 @IfItHasButtons @jeanneallennc @judy_hallman @techsoup

Load More...

© 2022 NCTech4Good | Site design by LeGa Design Group