Making a website easy for your visitors to use is essential for a terrific website experience. Great content is often crippled by poor usability. Understanding usability principles can inform your design and content decisions to make websites more user friendly and successful. No more guessing how people use websites! Based on publicly available usability research, we’ll discuss what we know about users in terms of both big-picture concepts and nitty-gritty details. For example, how do users engage with photography on websites? We’ll also discuss items to keep in mind for visitors on mobile devices.
We will look at website examples to see common problems that non-profits make that cause their websites to be user-UNfriendly. We’ll also talk about potential solutions. You’ll walk out with practical tips that you can immediately use to better your website. Resources will be suggested for further learning.
Speaker: Melissa Eggleston
Speaker Bio: As a content strategist with a UX focus, Melissa Eggleston aims to help organizations create memorable website experiences so they can connect to their “tribe.” In 1996, she wrote her first online stories about soccer and violated all the rules we now know about writing for the web. Now as a freelancer, she consults and creates content for all types of organizations – from dentists in California to an e-commerce design firm in New York to a religious non-profit in Kentucky. Previously she worked for Duke University and Bloomberg News. Melissa gained her multimedia skills and love of usability at UNC-Chapel Hill where she got her Master’s degree. When not working, you’ll likely find Melissa on her yoga mat or trying to convince her 3-year-old daughter that their cat Luna really doesn’t want another hug.
Session Tags: usability, user experience, content strategy, intermediate, beginner, website design